We want you to feel completely comfortable before reaching out. Here are answers to the most common questions. If yours isn't here, just ask us directly.
We're Adam, Noah, and Matthew — three real brothers from Illinois who moved to Scottsdale. We started this business because we genuinely want to help people who are finding daily tasks more difficult. We're not a corporation — just three guys who care.
Yes, honestly — we're brand new. We don't have years of client history. We chose to be upfront about that. What we do have is real commitment, work ethic, and a genuine desire to prove ourselves.
Yes — this is one of our most unique services. Big purchases like cars, refrigerators, washing machines, or TVs involve a huge amount of research and often dealing with pushy salespeople. We do all of that for you. You tell us what you need and your budget, we research the best options, present a clear recommendation, and can even come with you to the store or dealership. You always make the final call. Learn more on our Shop For Me page.
Absolutely. TV mounting is one of our most popular services. We handle everything — finding the studs, drilling, mounting the bracket, hanging the TV, and hiding the cables. We work with all wall types and TV sizes.
Yes — printers are one of the most frustrating pieces of technology, and we deal with them all the time. Whether it shows "offline," won't connect to Wi-Fi, has a paper jam, or just refuses to print — we'll troubleshoot it and get it working.
All of them — Netflix, Hulu, Disney+, Amazon Prime, HBO Max, Peacock, YouTube TV, Apple TV+, and more. We can set them up on your TV, phone, tablet, or computer, and walk you through how to use them so you feel comfortable on your own afterward.
We completely understand this concern. We're happy to meet first — at a coffee shop, on your porch, wherever you're comfortable — before any in-home visit. We're three brothers, not strangers from an agency, and happy to answer any questions you or your family have before we step through your door.
We're based in Scottsdale, Arizona and serve the surrounding area. If you're not sure whether we come to your neighborhood, just reach out and ask.
We price based on the job — not a one-size-fits-all rate. We'll talk through what you need, give you an honest quote before we start, and only charge after the job is done and you're satisfied. No surprises, ever. See our Pricing page for more.
Tell us! We'd rather know and fix it. We genuinely want every experience to be a good one and will always do our best to make things right.
We accept cash, check, or Venmo. You pay after the job is done — not before. We want you to feel satisfied before any money changes hands.
Absolutely. We work with family members and caregivers all the time. If a son, daughter, or friend wants to reach out on behalf of a loved one, we welcome that completely.
Yes! Familiarity matters, especially for in-home visits. If you connect with one of us and prefer to always work with that person, just let us know and we'll make it happen.
While our heart is especially with older adults, we help anyone who needs it. If you're going through a hard time, recovering from an injury, or just overwhelmed — we're here for you too.
Just reach out! Email us at 3brotherconcierge@gmail.com or use our contact form. No question is too small — we promise to get back to you quickly.
Still have a question? We'd love to hear from you.
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